![]() ![]() Why oh why does anyone use this dated app… Do yourself a favour and steer well clear… I have now signed up with another service. The customer service experience has been terrible for what is a overpriced and dated product. They were not interested in the slightest that I was without the service specified by the court as sole method of communication between my ex and I. I tried to find a resolution with OurFamilyWizard but was told it wasn’t their problem and I had to find another method of making the payment. My bank explained that they would not make a payment to them. ![]() When it came to renew the subscription my bank - Lloyds - refused to pay because it transpires OurFamilyWizard do not comply with the new Strong Customer Authentication regulations regarding online payments and therefore are not following the latest fraud prevention guidelines. My ex and I were only using it for messaging, but the experience of using a dated app that cost £158 per year was entirely underwhelming. I used this service for a year after getting a court order stipulating child care arrangements for my daughter. Unfortunately there is no option for zero stars. I have spoken to customer service on 3 occasions who have sent me logs on request and been helpful. ![]() There is an app on my phone and I highly recommend this along with countless parents, professionals and family law experts who have all publicly provided reviews. It’s a great way to arrange things and for document control out of your inbox. I can keep all my documents and logs and opt for sharing or private entries. Its simple and easy to use, and I share moments, expenses, emails, and I am about to upload the agreed parenting schedule through mediation. This tool has everything you need to co parent in a professional and reasonable manner. Our Family Wizard and mediation is my answer to combat this endless conflict. My ex continues to send letters to my Lawyer so I incur costs. Sadly, he still wants to fight and refuses to use this. This is a better way in terms of tools and conflict management as we have been divorced for 2 years. ![]() The option is there for him to use to compare the at anytime. I am into my second year now and I pay for my co parents subscription too. Absolutely disgusting! Fight for your right, don't use this app, refuse to use this app, use a tried and true medium instead. The errors I have have encountered, while following their instructions to activate my account are unfathomable, and customer service will not return emails. I still haven't even passed registration, to pay the exorbitant amount of USD$120. I still haven't been able to complete the registration yet. 'Our Family Wizard' are criminals, for taking advantage of people like they do. They are targeting an audience that require honest help. Shame them, and their biased psychologists! Refuse to use this app! Your money should not be stolen from you! I have been forced by the Australian Courts, and some misandrist psychologist (in their infinite wisdom, what a joke) to use this terrible, disgusting excuse for for an app. How are they still in business? Look to your court system, people. Subpar customer service.Įrror pron software, and SUBPAR customer service. It's just like all the business strategies being implemented under one roof in an effective and efficient way.Error prone software. The staff of store is always ready to assist the customers in deciding the best product choice for them according to their demands and needs that fit in their budgets. OurFamilyWizard holds a wide variety of products for its customers within an affordable ranges price, also there are products ranging from every category under one roof being showcased in the store. OurFamilyWizard allows the customers to appreciate the amazing OurFamilyWizard deals using their respective OurFamilyWizard coupons. OurFamilyWizard promotions are executed using the online platforms as well as the billboards and banners. Are you a customer? Are you looking for some great products within an affordable range of price lying in different categories under one roof? If the answers of the above-mentioned questions are yes from your side then we have a great news for you and we are honored to introduce you all to the details of amazing and outstanding OurFamilyWizard. ![]()
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